From the
https://www.kentlive.news By Stela Gineva, 16 July 2019.
Staff at Bexley pub 'retrained' after girl, 7, served raw chicken goujons.
Environment health officers paid a visit to the Danson Stables after one furious mum complained.
A mum-of-three was left furious after her children were served
undercooked chicken at a recently renovated pub near Bexley.
Following a £300,000 refurbishment, the Danson Stables re-opened in late
June under the management of Stonegate Pub Company.
Office manager Kali Richardson took her daughters Millie, 13, and
Sophie, 7, for a meal on July 5.
The children ordered the Baked Chicken Goujons from the Kids Menu as
part of a Pick'n'Mix deal priced at £3.99.
The meal arrived 'within five minutes' of placing the order and the
children started eating.
Millie approached her mother to ask whether the food was 'okay' when she
noticed the chicken's colour.
Ms Richardson immediately asked the children to stop eating, but Sophie,
7, had finished most of her meal already.
The 40-year-old said: "You don’t expect to go to a restaurant, order
food, and your children are presented with raw chicken which could
potentially have horrendous side effects."
Raw chicken is often contaminated with salmonella and E.coli among other
bacteria, which are killed when the food is cooked properly.
Consuming uncooked chicken can cause abdominal pain, diarrhoea,
vomiting, fever and potentially more serious conditions, according to
the Food Standards Agency.
Ms Richardson's daughter, Sophie, suffered stomach aches following the
meal, but as the symptoms did not progress further she did not need to
be seen by a doctor.
Ms Richardson added: "I was disgusted. I was shaking with anger and went
crazy at the manager."
She said the manager 'couldn't apologise enough' for the incident.
He explained that the food wasn't actually cooked on the premises and
that the suppliers would be contacted.
Ms Richardson said: "Regardless of whether the food was cooked on the
premises or not, it should have been checked before it was served to
customers."
She added: "I will never eat there again. I mean, this is the most local
restaurant to where I live.
"It's in my favourite park. It's a beautiful building. To sit there and
have a drink is lovely but the food - they just can't get it right."
The mum had visited the pub for food on two other occasions and was not
pleased after having to wait to be served for over an hour.
She published a public 'warning' post on a Bexleyheath Facebook page
following the incident, which has been shared more than 300 times.
A spokesperson for the Danson Stables said: “This was an unfortunate
one-off occurrence.
"As soon as we were alerted to the fact that a customer had been served
undercooked chicken we took immediate action.
"The party in question was offered a full refund and all their meals
were replaced.
"The matter was fully investigated to ensure that it does not happen
again and Environmental Health officers visited the site after the event
and have confirmed that no further action is required.”
Bexley Council's Environmental Health team confirmed that a complaint
was received last Monday (July 8) regarding the consumption of raw
chicken at Danson Stables.
A spokesman for the council said: "An Environmental Officer has attended
the site in response to the complaint and has carried out an inspection.
"We have since been informed by Danson Stables management that its staff
will be undergoing re-training."
The full report will be available by the end of this week.
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