From the Dover Mercury, 24 January 2018, by Sam Lennon.
‘48 minutes to report drunk driver.’
A woman says she took over three quarters of an hour to reach police
when a motorist drove “drunk as a lord” the wrong way up a one-way
street Augusta Pearson told a meeting that she waited 48 minutes to get
through to police by phone.
She told a residents’ group: “I dialled 101 and had to wait 48
minutes. Someone went the wrong way up the High Street drunk as a lord.”
Watch co-ordinator revealed this at the Tower Hamlets Forum annual
meeting.
She explained afterwards to the Mercury that the incident had
happened last December.
She had seen the silver Opel Astra turn right from Tower Hamlets Road
and go along Dover High Street “waltzing, swaying all over the place”.
The car continued for hundreds of yards, going into the
pedestrianised Biggin Street.
She dialled 101, still holding the mobile phone to her ear as she ran
in pursuit of the car.
Her phone kept cutting off and she rang three times, making the whole
wait 48 minutes.
She never got through and a passer-by took over making the call.
Mrs Pearson, 68, told the Mercury: “The car stopped outside Boots in
Biggin Street and the driver was slumped at the wheel, appearing to be
asleep.
“A member of the public opened the door and he got out stumbling. He
was speaking loudly and took off up the street.
“I can’t blame the police, they are incredibly busy and I suppose I
could have got a different result if I had just dialled 999 but I didn’t
think.”
Mrs Pearson is convinced that the driver had been drinking because of
his demeanour and physical movement. Mrs Pearson, who was at the meeting
as a committee member, had with other residents been discussing the 101
police non-emergency service.
They had spoken to Insp Stuart Norris, of Dover’s Community Support
Unit who said he had no influence on the 101 system but said there was a
high demand for it.
He said the public should dial 999 when a crime is in progress and
the police call handler would still prioritise and triage calls.
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